Invite BPOTOAI to participate in your RFP. Below is a clear structure that helps us respond quickly and precisely.
Tip: Include process volume, systems in scope, data sample, SLAs and success metrics.
| Section | What to include |
|---|---|
| Objectives | Business goals, KPIs, constraints and timeline. |
| Current state | Process maps, volumes, variants, systems, controls. |
| Scope | In/out of scope, locations, languages, data samples. |
| Requirements | Functional, non-functional, security, compliance. |
| Deliverables | Milestones, documentation, training, support. |
| Commercials | Pricing model (T&M / outcome / subscription), payment terms. |
| Evaluation | Criteria and weightage; demo/data access expectations. |
| Legal | NDA, DPAs, IP and data residency requirements. |
We can also respond to RFIs or run a discovery sprint to co-create scope before formal procurement.